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The Exception Dashboard provides a real-time view of exception record health across the organization. Navigate to Analytics → Exception to access it. All data is live — the dashboard queries exception records directly without relying on scheduled aggregation jobs. KPI cards and charts always reflect the current state of the exception table.

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AI Summary

At the top of the dashboard, an AI-generated summary calls out the most important signal in the current filter/date range in plain language — for example, flagging a high volume of open exceptions, an unusually old average age, or a slow resolution rate — and points to which widget to check first.

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KPI cards

Average Age is measured from the time a record was first created. The aging clock freezes when a record is resolved — the frozen timestamp is used for historical average calculations.

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Charts

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Status distribution — all exceptions

A donut chart showing the proportion of records in each status (New, In Progress, Ready for Review, Blocked, Resolved, Rejected, Re Open, Auto Resolved), with a legend showing the count for each.

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Exception trend

A time-series line chart showing daily counts across three lines:
  • Open — records created per day that remain unresolved
  • Resolved — records manually resolved or closed per day
  • Auto Resolve — records the system automatically resolved per day
Use this chart to see whether your remediation rate — manual or automatic — is keeping pace with new exceptions or falling behind over time.

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Exception count by metric

A table ranking the metrics generating the most exception records, with columns for the metric, its asset, source, and the user who created it, alongside an invalid/failure count. Useful for spotting which metrics are the noisiest sources of exceptions.

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Top stewards by open exceptions

A table showing which exception owners have the most open records and the longest average age: Use this to identify overloaded stewards, remediation bottlenecks, or a large unassigned backlog.

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Oldest unresolved exceptions

A table showing which metrics have the oldest outstanding exception records: Sorted by age descending — metrics at the top have records that have been open the longest.

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Filters

Apply filters to scope the entire dashboard to a subset of your data: All charts and KPI cards update simultaneously when a filter is applied.

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Drill-through to records

Click a KPI card or a row in a table (e.g. a metric in Exception count by metric, a steward, or a metric in Oldest unresolved exceptions) to navigate directly to the Exception Records page with the corresponding filters pre-applied.