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Exception Record Notifications alert the relevant team when new failing records are written or when existing records change lifecycle state. They are separate from metric alert notifications — metric alerts fire on the aggregate result (the metric failed), exception notifications fire on the individual records (these specific rows failed).

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Notification triggers

Assignment notifications are user-specific. When a record is assigned to an individual user, only that user receives the assignment notification — not the full configured audience. For all other triggers, notifications go to the audience configured on the metric.

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Notification channels

Exception notifications are delivered through the same channels configured under Settings → Notifications:
  • Email
  • Slack
  • Microsoft Teams
  • PagerDuty
  • Webhook

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Audience configuration

For triggers that send to the configured audience, notifications can be scoped to:
If no audience is configured on the metric and a record is not individually assigned, no notification is sent for audience-based triggers. Assignment notifications are always sent to the assigned user regardless of audience configuration.

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How to configure exception notifications

1

Navigate to the metric

Open the metric whose exception records should trigger notifications.
2

Open Configuration → Exception

In the metric configuration, find the Exception section.
3

Enable Write Exception

Toggle Write Exception on. This enables both exception record capture and notification sending.
4

Set notification triggers

Choose which lifecycle events should fire notifications: new records, status changes, aging threshold, etc.
5

Configure audience

Select the audience for audience-based triggers: asset owner, metric owner, or a custom user/group list.
6

Save

Click Save Changes. Notifications take effect on the next metric run.
Exception notifications are only sent when Write Exception is enabled on the metric. If a metric fails but exception writing is off, no exception records are created and no exception notifications are fired — only the standard metric alert notification fires.